Mgmt 3720 - 1348 Words

The story is about a ski instructor named Miranda who is having several issues with her new boss, Hank because he has done and said many things over the course of the time that he has been there to show that he may be sexist. This scenario has a lot to do with perception. Perception is defined as â€Å"a process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment† (Robbins Judge, 166). This paper will discuss what perception is and how much of an impact in can have in the work place. Miranda’s perception of her boss Hank is that he is a sexist. The initial problem that is discussed is the fact that she did not like the fact that as one of the most experienced ski instructors at†¦show more content†¦Robbins and Judge claim that consensus happens if everyone who faces a similar situation responds in the same way. (168). Miranda responds the same way after was told by Nancy’s son that the people at the front desk told him that she was not working that weekend â€Å"I thought you weren’t here today; that’s what the people at the front desk told me.† (Cohen, Fink, Gadon, Willits, Josefowitz, 2013), and another customer was told the same thing by the front desk people when she asked for Miranda the following weekend, â€Å"But the following weekend, another customer approached Miranda expressing surprise that she was on the slope because the front desk has said that she had not shown up.† (Cohen, Fink, Gadon, Willits , Josefowit z, 2013). Miranda stayed optimistic thinking it was a mistake by her boss. Consistency is when an observer looks for consistency in a person’s actions. Does the person respond the same way overtime? (Robbins Judge, 168). Hank is looking for consistency in his employees as he wants the female employees to teach children while the male employees teach adults. Overtime, Miranda asked a client to go to the front desk and book an appointment for private classes with her saying â€Å"Sure, why don’t you just check with the front desk and let them know what you want?† (Cohen, Fink,Gadon, Willits, Josefowitz, 2013 ). The different errors and shortcuts that can influence someone’s perception areShow MoreRelatedMgmt 3720737 Words   |  3 PagesMGMT 3720 Zhang Yaqi Assignment #1 This case describes the different attitudes the worker and his supervisor have about their work. The reason Walt Henderson, the drafting technicians working in the Wilson Construction Company, has some disagreement with his supervisor Ken Hardy is that they have different attitudes toward their work. 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